Guide to Trip Returns and Refunds

Guide to Trip Returns and Refunds

We aim to make your return and refund process as seamless as possible. Follow these steps:

1. Return Eligibility:

Ensure your trip is eligible for return under our return policy, typically within 14 days before the departure date.

2. Initiating a Return:

To start a return:

• Log into your Fishy Trips account and view your trip history.
• Select the trip you wish to return and click 'Return Trip'.
• Follow the prompts to complete your return request.

3. Refund Processing:

Once we process your return, we will issue a refund within 2-5 business days. Refunds will be issued to the original payment method.

4. Contact Support:

If you have any questions or face issues, contact our support team for assistance.

Understanding the return and refund process ensures a hassle-free experience should you need to cancel a trip.